VoIP
Voice over IP
No Contract One-Time Install Cost $50
Customers that currently have or would like to enroll in our Equipment Coverage plan get a $25.00 discount on a VoIP install.
We have partnered with itsvoip to bring Voice over IP phone service to our residential customers!
VoIP Questions
Q. What is VoIP?
A. VoIP is a phone connection that runs through your internet.
Q. Can I use my existing phone?
A. Yes you can!
Q. Will I need a new number?
A. If you currently have a phone number, we can bring it over to our service.
Q. Is this compatible with my cell phone?
A. No we only provide landline connection over internet.
Voice over IP
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Call Waiting
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Caller ID
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Dial Tone
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Long Distance
† Monthly amount is the base rate and it is subject to taxes and telecom fees.
30-Day Money Back Guarantee
Customer Satisfaction is our Goal. That’s why there are no contracts required. No usage limits or hidden fees. No cancellation penalties. Plus, we offer a Money Back Guarantee for your Installation Cost within 30 days of your installation date if you are not completely satisfied with your service.
Protection from the unexpected with a coverage plan!
Our comprehensive coverage plan helps to protect your equipment from damage.
Coverage Plan
Wireless | Fiber | Phone
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Peace of Mind
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No Questions Asked
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No Hidden Fees
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Per installed location
What will this equipment coverage plan cover for me?
It will cover the replacement of any and all defective components of your Internet installation required to restore your Internet connectivity to JB-Nets. These components are: outside radio, all wiring and wiring connections (interior & exterior), POE (Power Over Ethernet) device, and wireless router (if installed) at your premises. You will not be responsible for any equipment and or labor cost and the $10.00 standard service call charge will be waived. (This plan excludes non-equipment related bandwidth capacity issues and wireless upgrades at customers’ discretion.)
Would I be able to cancel coverage?
Yes, you can cancel your coverage at anytime. However, any equipment that has been replaced during your equipment coverage plan is no longer warranted. This means that if equipment fails at anytime after discontinuation of this plan, you must pay full price for all replacement equipment. Also, before coverage is reinstated there will be an account assessment and a coverage site assessment. If replacement of any existing installation site components is required due to malfunction, obsolescence, or normal wear and tear customer will be required to pay for necessary replacement cost before continuing coverage.
So what will the plan save me if, for example, my radio is damaged by a lightning strike?
If you have enrolled in the equipment coverage plan, you will get a new radio delivered and installed at no charge to you. However, if you choose not to enroll in the plan, with our currently established rates, your charges would consist of: $10.00 Service call fee + $ 89.00 Radio Replacement + tax, for a total of $105.93 due at the time of replacement.
* Outdoor equipment will receive the speeds indicated with chosen speed package. Other factors such as wireless routers, customer devices, amount of devices connected, distance from wireless router, etc. may cause lower average speed readings than what is actually received from broadcasting site.
** Higher speeds on wireless connectivity packages are only in select locations.
† Rates reflected are current base rates only and are subject to change.
